Contact Us

We welcome your comments, concerns and suggestions, and will do our best to respond in a timely manner. Please complete the form below to contact us.

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If your card has been lost or stolen, our customer service representatives are available 24 hours a day, 7 days a week to help you.

If you're in New Zealand, call us on 0800 450 509 and we'll cancel your card immediately.

If you're overseas, click here for details

For questions about Prezzy® card, check out our FAQs.

For any card enquiries, please check your transactions

You can also contact our customer support team by mailing CorporatePrezzy@epayworldwide.co.nz or phone 0800 450 509 (fees may apply).